Loop Podcast #3 - The world of a CCXP


Our apologies for reposting this episode. We had trouble getting the episode into the feed, and this should be the fix.

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Episode #3 of the Loop Podcast, and we are exploring the world of innovation consulting. Are you thinking about having your shingle? Looking to hire one? Wonder what it’s like do the work? Then you will definitely want to tune in.

Our interview this week is with Anne Cramer, CX expert extraordinaire.

( 00:46 ) The state of corporate innovation consulting.

( 05:38 ) Why is finding an innovation consultant rare?

( 11:18 ) What do consultants not want to tell you?

( 15:25 ) What should I consider in early stages of implementing an innovation program?

( 21: 41 ) What should I avoid when engaging a consultant in innovation work?

( 30:36 ) Our interview with Anne Cramer, CCXP.